Salesforce Vs Microsoft Dynamics 365: Implementing the Right CRM For Your Business
Customer Relationship Management (CRM) is crucial for businesses to stock prospect and customer data, monitor customer interactions, and provide this information to other stakeholders. CRM helps businesses to manage customers and relationships, enabling the company to grow. Salesforce and Microsoft Dynamics 365 are recommended CRM platforms providing sales support and customer relationship monitoring, with features that make them the best CRM platforms in the market. Read ahead as we outline and compare various aspects of both the CRMs, to assist you to opt which one settles well together with your business. Microsoft Dynamics Pros and Cons Dynamics Pros It is accessible and cost-effective for small businesses since Dynamics 365 features a flexible licensing model and is competitively priced. It strives to supply 99.9% uptime with its Service Level Agreement which may only be requested then negotiated in Salesforce. It has integration with Microsoft products like Outlook, Of...